ITIL® 4 Leader: Digital and IT Strategy Mar 25th – 27th

ITIL® 4 Leader: Digital and IT Strategy

Summary

This module elevates the discussion around ITIL concepts to a corporate strategy level, by enabling IT and digital leaders to influence and drive strategic business decisions, by creating an appropriate digital strategy aligned to the wider cross-organisational goals.

The ITIL® 4 Leader: Digital and IT Strategy (DITS) moduleprovides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation.

This module is therefore aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth.

Candidates will gain extensive knowledge on how and when technological innovation can help drive organisational success, and when it can add unnecessary layers of complexity and risk, enabling them to balance legacy with new ways of working effectively.

Important Notice: Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam. All modules have ITIL 4 Foundation as a pre-requisite.

After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and IT Strategy module to achieve the ITIL 4 Strategic Leader designation.

Topics Covered

Day 1:

Introduction to assessments and case study familiarisation
Revision of Key Concepts and Guiding principles
Key concepts of Digital and IT strategy
External and Internal environmental analysis
Ensuring organizational viability
Homework

Day 2:

Strategic Approaches
Risk and Opportunities
Defining a Digital Strategy
Homework

Day 3:

Implementing a Digital Strategy

Prerequisites

The ITIL 4 Foundation Certification is a pre-requisite for this course.

Refund Policy

Participants who cancel less than 6 business days before the start of class, or do not attend class without prior written notice will forfeit their tuition. If a participant requests to reschedule their class within 6 business days, their tuition will not be refundable and a $200 administrative fee is required to enroll in a new session. Participants are eligible for a tuition refund only when requested more than 6 business days before class starts.

Course Registration Information

All courses carry our guarantee of 100% Satisfaction

Agility Consulting International provides an unsurpassed training experience. If for any reason you are not satisfied with your experience, simply notify the instructor or registrar of your intent to withdraw from the program prior to the first morning break, turn in your course materials and receive a 100% refund. If at the end of the program day, you are unsatisfied with the program, we will credit your tuition towards a future program of your choice. If you use the training credit on a higher-priced program, you pay only the difference.