ITIL® 4 Specialist: Sustainability in Digital and IT Mar 5th – 7th

ITIL® 4 Specialist: Sustainability in Digital and IT

Summary

The ITIL 4 Specialist: Sustainability in Digital & IT module is for anyone looking to understand the role IT and digitally enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.

Based on the ITIL 4 framework, the module highlights key sustainability competencies and capabilities that service organizations should develop and build capacity within their teams to effectively address current and future sustainability challenges; including providing a framework to support organizations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.

ITIL 4 Specialist: Sustainability in Digital & IT enables professionals to

• Understand how to use the ITIL guiding principles to deliver value by creating sustainable digitally enabled products and services
• Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
• Obtain a practical grounding in the key principles of sustainability
• Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.

Important Notice: Please note that there are no certification prerequisites for studying the Sustainability in Digital & IT module, making it accessible to anyone interested in gaining critical skills in this area. The relevant key concepts from the ITIL 4 framework will be covered as part of the mandatory accredited training required for the module, to enable full understanding of the core material. Accredited training can only be purchased as part of a package that includes the exam.

Topics Covered

• Key concepts of sustainability
• Value, benefits, costs and risks of sustainability
• How digital and IT support sustainability
• Planning sustainability
• Assessing, maintaining and improving sustainability

The successful completion of practical assessments are required prior to taking the ITIL 4 Specialist: Sustainability in Digital & IT exam. These assessments will be completed during the class.

Prerequisites

Please note that there are no pre-requisites for studying the Sustainability in Digital & IT module as the relevant key concepts from the ITIL 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.

Refund Policy

Participants who cancel less than 6 business days before the start of class, or do not attend class without prior written notice will forfeit their tuition. If a participant requests to reschedule their class within 6 business days, their tuition will not be refundable and a $200 administrative fee is required to enroll in a new session. Participants are eligible for a tuition refund only when requested more than 6 business days before class starts.

Course Registration Information

All courses carry our guarantee of 100% Satisfaction

Agility Consulting International provides an unsurpassed training experience. If for any reason you are not satisfied with your experience, simply notify the instructor or registrar of your intent to withdraw from the program prior to the first morning break, turn in your course materials and receive a 100% refund. If at the end of the program day, you are unsatisfied with the program, we will credit your tuition towards a future program of your choice. If you use the training credit on a higher-priced program, you pay only the difference.