Emily Harshman

CEO at Agility Consulting International

Emily Harshman grew up in Houston, TX and studied at Indiana University in Bloomington, IN as well as Keller Graduate School in Indianapolis. Initially trained as a financial advisor, Emily soon pivoted towards the constantly changing, always innovating world of information technology and Agile. Emily quickly learned the frustration and confusion that can occur with being new to Agile software development and team foundations.

It is because of these experiences learning a brand new mindset that drove her to become a holistic Agile and Lean coach and trainer.  Helping people talk through and avoid the experiences she encountered, teams and organizations everywhere have been in a better and more efficient place with regards to their goals. Many issues in organizations are people and organizational change issues. Addressing these two sides together can be a dynamic combination to bolster success. By applying a holistic approach, including psychological and adaptive techniques, she has coached organizations to reach heights they never thought they could dream of achieving.

Emily has worked with many organizations across six diverse industries, most of which faced challenges involving a mixture of practices and organizational implementation patterns, including teams with a heavily influential individual, teams that aren’t empowered, and upper management facing implementation challenges.

Through her work with Agility Consulting International, Emily has helped organizations leverage Agile to increase organizational agility by 100%, reduce quality analysis bottlenecks by 75%, increase current release rate by 100%, and improve business value delivery by 80%.

Learn how ACI can help you achieve your organizational goals.

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Senior Consultants



Sarah Friedman-Cintron Headshot

Sarah Friedman-Cintron

Sarah coaches individuals, teams, and leadership towards greater business agility through team-based decision-making, a focus on customer value, and increased collaboration between technology and business. She has partnered with teams and enterprises through Agile transformations, and has a passion for making training engaging and lively with meaningful discussions and participation-focused learning activities.

Expertise

Enterprise and Team Transformations, Professional Coaching, Organizational Change Management

What I Love about Teaching

The opportunity to connect with learning professionals with different experiences, questions, and unique challenges, and to shape the material to be useful.

Years of Experience

10

Industry Experience

Government, Big Data, Mortgage Markets, Military, HRM System Implementations

Average Course Feedback Score

Excellent




Ram Krishnan Headshot

Ram Krishnan

Ram is a pragmatic coach and trainer with more than 30 years in the project and process management area with consulting experience. He focuses on application of the teachings to real-life work challenges and shares tips and insights to help apply theory to practice. Ram has extensive experience across multiple frameworks including Scrum, SAFe, Nexus, LeSS, and others and incorporates best principles from multiple frameworks into each training.

Expertise

Agile, Digital transformation, Organization Change Management, Leadership Coaching, Agile Transformations

What I Love about Teaching

I enjoy the learning opportunity that is reciprocal in nature between the students and the teacher, enriching the overall experience.

Years of Experience

25

Industry Experience

Banking, Insurance, Media, Telecom, Energy

Average Course Feedback Score

Excellent




Brad Sherman Headshot

Brad Sherman

Brad Sherman is a lean-agile leader with many years of technology experience as a software engineer, project manager, software director, scrum master and agile coach. Brad has led multiple scrum teams in many different industries including telecommunications, medical devices, commercial aviation and electric utilities. His coaching experience includes team- and program-level coaching for IT products in the areas of eCommerce, financial services and insurance. He has led workshops in areas including user story mapping, value stream mapping, process mapping and problem-solving.  He has taught internally-targeted special classes on agile, scrum and tooling, as well as certification classes for ICAgile and Scaled Agile.

Expertise

Lean-Agile practices and mindset, Scrum, Scaled Agile, Software engineering, Project management, Software management, IT-Business-Ops inter-operation, Medical device development

What I Love about Teaching

I enjoy being there with people when they discover something that will help them in their career or with current work challenges.

Years of Experience

35

Industry Experience

Medical devices, Computer design and manufacturing, Telecommunications, Systems and storage management, Commercial aviation, Electric utilities, Banking and financial systems, Insurance, eCommerce, Payment processing

Average Course Feedback Score

4.35




Todd Swift

Todd Swift

Todd is a value-driven, customer-centric Lean Agile Transformation Coach and Technical Professional with 17 years of experience in software development and systems engineering. As a lifelong learner, he continues to demonstrate mastery of Agile frameworks and software methodologies and has served numerous Agile teams as a Scrum Master, Release Train Engineer, and Coach. He has partnered with energy, transportation, insurance, pharmaceutical, healthcare, government, manufacturing, and technology organizations, which has led to a variety of real-world experiences that customers can relate to. Todd became an SPC in 2018 and enjoys teaching and coaching individuals throughout the Lean Enterprise and the public. His lifelong dream is to teach SAFe courses in Latin America and Spain and increase awareness in Lean Agile frameworks to native Spanish speakers. In his spare time, Todd and his wife represent Subaru as Brand Ambassadors, educating the public on improving environmental practices and the benefits of Subaru ownership.

Expertise

Agile, DevOps, Kanban, Lean, Scrum, XP, BDD/ATDD, Transformations, Servant Leadership, Team and Technical Agility, Program Coaching, Remote Facilitation and Training, Agile Tooling (Jira, Jira Align/AgileCraft, Azure DevOps, Mural, SAFe Collaborate, Miro, Stormboard)

What I Love about Teaching

I love helping students discover their ‘Eureka! Moment’ and gain understanding and not just knowledge by introducing a fun learning environment and sparking conversations around our classroom that they can relate to at work and at home.

Years of Experience

17

Industry Experience

Energy, Healthcare, Insurance, Government, Pharmaceutical, Transportation, Manufacturing, Retail, and Technology.

Average Course Feedback Score

8.95 / 10

Net Promoter Score: 65